Frequently Asked Questions

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Amino acids are protein's building blocks, and everyone needs them. They are important for most functions in the body, including muscle growth and tissue repair, hormonal balance, digestive system, immunity, skin, hair, nails, and more.

There are two types of amino acids, non-essential and essential. While non-essential amino acids are the ones that can be produced by the body, essential amino acids cannot be made by the body and must come from food, which are present in MealOne™!

As you age, our bodies may become less efficient at absorbing nutrients from food alone which can result in deficiencies of essential nutrients crucial for joint health, such as glucosamine, chondroitin, and collagen.

Therefore, the natural wear and tear on your joints can lead to stiffness, reduced mobility, and discomfort. With Spry™ providing your body with the necessary nutrients and support, you can lay the foundation for long-term joint health and reduce the risk of developing chronic joint conditions later in life.

Yes, Spry™ works to strengthen joints and reduce the risks of muscle imbalances that often lead to bad posture. It also helps reduce strain, pains, aches, stiffness, and discomfort due to bad or abnormal postures.

Spry™ protects from joint wear-and-tear, increases synovial fluid, and strengthens cartilage, all of which can slow down joint degeneration and inflammaging.

*Inflammaging is a subtle but chronic inflammation due to aging. It has been linked to multiple age-related conditions like Osteoporosis and Arthritis. Studies have shown that consistent intake of the right key nutrients or supplements can help reduce inflammaging.

Spry™ addresses the root joint issue and speeds up the recovery process of injuries by repairing tendon microtears, overstretched/torn ligaments, and joint/bone injuries. It supports new tissue growth in the affected area with natural healing properties for rebuilding damaged joint tissue. Ultimately, it leads to improved joint flexibility, mobility, and strength.

In general, individuals would notice improvements such as reduced acute pain and healing of injuries within the first 3-4 weeks, followed by a functional restoration such as mobility, flexibility, and strength within 8-12 weeks. However, it’s worth noting that the rate of results may differ between individuals, depending on the goals, conditions of joints, and level of injury severity, if any. We highly advise consuming at least 4-6 months to achieve long-lasting best results.

Rest assured, consuming Spry™, which contains Collagen for joint health benefit, will not affect or cause the growth of Uterine Fibroid and Cysts.

Although Uterine Fibroid and Cysts contain Collagen within their tissue structure, there is no conclusive scientific evidence that taking Collagen-containing supplements can contribute to their development as they are caused by hormonal imbalances. 

However, we always prioritize the health and safety of our valued customers. Hence, we highly recommend that those with known or suspected Uterine Fibroid and Cysts consult their medical practitioner before any supplement in case of other underlying complications, which may depend on each individual.

Spry™ is highly suitable for anyone wishing to sustain healthy joints long-term, with or without medical conditions.

However, this may depend on the conditions of each individual. We highly recommend that those with known or suspected chronic condition(s) consult their medical practitioner before taking any supplement. Or, feel free to speak to our Nutritionist Team if you need more help.

At Onecare, we always prioritize the health and safety of our valued customers.

Spry™ is gluten-free and soy-free. However, it does contain key ingredients derived from dairy sources (Eggshell Membrane Powder).

Rest assured, Spry™ utilizes advanced technology to efficiently separate eggshell membranes from eggshells to create an essentially shell-free membrane. The isolated membrane is then partially hydrolyzed using a proprietary process to produce 100% pure natural Eggshell Membrane Powder.

Yes, Spry™ is formulated with natural plant-based ingredients suitable for vegetarians.

*Do note that it contains the fibrous eggshell membrane (shell-free) rich in Collagen, Elastin, Glucosamine, Chondroitin, and Hyaluronic Acid to support joint health. Therefore, it may not be suitable for vegans, depending on your dietary preferences.

We encourage you to check the list of ingredients on our website and recommend having a good understanding of your diet before consuming Spry™. Or, speak to our Nutritionist Team if you need more help.

Spry™ is suitable for people looking to improve, heal, and restore overall joint health. It is highly recommended for:

  • Athletes, sportspersons, and gym-goers
  • People with an active lifestyle who are prone to joint injuries or wear-and-tear
  • Elderly or individuals with symptoms of Arthritis, Osteoporosis, Bursitis, and other joint conditions
  • Sedentary people, such as office workers who sit for long hours daily
  • People with physically-demanding jobs, such as manual laborers and construction workers
  • People with poor postures like hunched back, rounded shoulders, and forward-neck
  • Obese or overweight people with joint pain and an increased risk of joint issues
  • People looking to maintain healthy joints to prevent or reduce the risks of joint conditions such as Arthritis, Osteoporosis, and Bursitis

For individuals with active lifestyle or joint conditions: 2 capsules daily, after mealtime in the morning

For normal or health maintenance: 1 capsule daily, after mealtime in the morning
 

Spry™ is a natural joint health supplement formulated to restore the full functions of joints and improve mobility and flexibility while relieving abnormal pains, aches, and inflammation.

If you have confirmed the recipient’s email address but the E-Gift Card has still not been received yet, there may be a few reasons why: 

- The email may be sent under the recipient’s spam/junk folder. Kindly have a check from there to look for the email.  

- Recipient's firewall has blocked the email. 

- Recipient’s email inbox has exceeded its size limit.

If the email is still not found in the spam/junk folder, please contact our Customer Support Team(https://bit.ly/3brS1Hh) right away to resolve the issue and we’ll get back to you soon.

Gift cards bought online can be used within 1 year from the date of purchase. 

For optimum results, we strongly recommend taking 2 capsules before bedtime. If paired with AG-FACTOR™, take 2 capsules of PRAVENTAC™ and 2 capsules of AG-FACTOR™ together before bedtime. In case you missed the consumption, you may skip a day and take them at the recommended timing on the following day.

You can only purchase one (1) Onecare E-Gift Card to one recipient for each online transaction. To purchase multiple E-Gift Cards online for different recipients, please submit another order via the website.

Once the purchase is made, the E-Gift Card will be sent to the recipient’s email in 1-2 business days (excluding weekends). You’ll also receive a notification when your E-Gift Card has been delivered.

lolvita™ is a natural supplement that focuses on alleviating the inconveniences of aging by addressing hormonal imbalances through the use of potent phytoestrogens, which are the safest and most potent plant-derived compounds that mimic estriol (E3), the naturally occurring estrogen in our bodies, providing relief to menopause and andropause symptoms, and preserving a youthful appearance and physique.

VOFINA™ is a probiotic + prebiotic formulation that supports your feminine health and improves gut flora and digestive health. Besides gut health benefits, probiotics can improve overall skin condition because the imbalance of skin bacteria and inflammation can directly contribute to acne growth. When your gut is happy, your skin is happy! After all, a healthy body from within will give you clear and beautiful skin. Read more on how gut health can affect your skin condition here.

VOFINA™ is a food supplement that is 100% safe for consumption. The key ingredients are regulated as food ingredients by the US FDA and manufactured in FDA-approved facilities (cGMP) to ensure its safety and quality.

Although probiotics supplements are generally safe to take during pregnancy and breastfeeding, we still advise all pregnant or breastfeeding customers to consult their medical practitioner before taking VOFINA™ or any supplements. This is because your body would have specific nutritional requirements or a need for special caution during pregnancy or breastfeeding. 

Yes, it is perfectly fine to consume PRAVENTAC™ during menstruation.

Yes, there are many clinical studies on Lactobacillus probiotic strains for vaginal health. Lactobacillus species are predominant in the healthy vaginal ecosystem. Lactobacillus Rhamnosus and Lactobacillus Acidophilus have been shown to reduce vaginal pathogen through several mechanisms such as the production of lactic acid, hydrogen peroxide, and bacteriocin that inhibit the growth of pathogens causing bacterial vaginosis (BV) and other infections. 

References:

  1. Bertuccini, L., Russo, R., Iosi, F., & Superti, F. (2017). Effects of Lactobacillus rhamnosus and Lactobacillus acidophilus on bacterial vaginal pathogens. International journal of immunopathology and pharmacology, 30(2), 163–167. https://doi.org/10.1177/0394632017697987
  2. Homayouni, A., Bastani, P., Ziyadi, S., Mohammad-Alizadeh-Charandabi, S., Ghalibaf, M., Mortazavian, A. M., & Mehrabany, E. V. (2014). Effects of probiotics on the recurrence of bacterial vaginosis: a review. Journal of lower genital tract disease, 18(1), 79–86. https://doi.org/10.1097/LGT.0b013e31829156ec
  3. Hanson, L., VandeVusse, L., Jermé, M., Abad, C. L., & Safdar, N. (2016). Probiotics for Treatment and Prevention of Urogenital Infections in Women: A Systematic Review. Journal of midwifery & women's health, 61(3), 339–355. https://doi.org/10.1111/jmwh.12472
First and foremost,we would like to apologize for any inconvenience that this might have caused you. There are a few completely valid reasons behind this,one of them would be due to the differences in taxes and import duties across countries. Then there's also cost of doing business in a certain country,such as the processing cost,the delivering cost,etc. that will not cost the same in every country. Therefore,we hope for your kind understanding and continual support,as we continue to do our very best to provide better products,prices,and services to every corner of the world.

There is a significant difference between PRAVENTAC™ and other Lactoferrin products in the market. PRAVENTAC™ uses only the finest and safest Lactoferrin in the market, meaning you can reap the full benefit of the highest grade of this acne-fighting ingredient. The usage of Lactoferrin in PRAVENTAC™ is also meticulously precise to ensure the most prominent result that it can offer, without causing treatment-induced side effects. Plus, PRAVENTAC™ incorporates only the best of natural ingredients to work synergistically with its Lactoferrin content.

No, SuperFIT™ does not contain sucrose (table sugar). The sweetness comes from the ingredients, Sucralose and Isomaltulose. They are not sugar but give sweetness like sugar with almost no calories. Unlike sugar, our body does not break down Sucralose for energy. Clinical studies show that it has no effect on blood glucose levels, insulin secretion, glycosylated hemoglobin levels (HbA1c), or blood glucose control. While Isomaltulose has a low glycemic index (GI = 32-37) and low insulinemic response, making it suitable for diabetics.

We strongly recommend you to take the complete program because each of the three boosters is uniquely planned to help your body to burn fat at different times of day, as well as enhance different functions of your body to enable you to lose weight. Therefore, the three boosters work best when taken together, incorporated into a comprehensive and synergetic weight loss program.

There is no restriction in terms of the maximum period that you can stay on the program. It is, however, recommended you stay on the program consistently for at least 3 to 6 months in order to get ideal results. You can also stay on the program until you achieved your desired weight or to sustain a healthy body weight.

This might occur during the first few days but will resolve as soon as the body adapted to the newly enhanced metabolism.